Account and profile
Your sign-in identity, profile, subjects, goals, notification token, and current access record are removed.
Account control
Account deletion is permanent. You can do it directly in the app, or request deletion by email if you can no longer access SPARC.
This is the fastest route because you are already signed in.
Email us from the address connected to your SPARC account with the subject “Delete my SPARC account”. We may ask you to verify account ownership before acting.
If you cannot use the account email, explain why and include enough non-sensitive account context for support to help. Never send a password or one-time code.
Request account deletionWhat happens
SPARC removes the authentication identity and associated live account records it controls.
Your sign-in identity, profile, subjects, goals, notification token, and current access record are removed.
Server-held study activity, mock records, progress summaries, Lara sessions and messages, and related user records are removed.
Account-linked support tickets and messages are removed from SPARC’s live user tables, subject to any limited record we must legally retain.
Remember the device copy: local study data already saved on a phone may remain until you clear SPARC’s app storage or uninstall it. Protected system backups, payment, security, or legal records may take longer to expire or may be retained where the law requires it.
For more detail, read the SPARC Privacy Policy.